Invoice-based onboarding • Admin-approved tiers • Multi-channel support
AI customer support that feels like your best agent.
SupportAI Pro trains on your FAQs, policies, and past emails, then responds across website chat, Outlook, TikTok, and LinkedIn—while escalating the tricky cases to your team.
Typical automation
80–95%
Escalations tracked
Yes
What you get
A secure, invoice-first workflow designed for B2B procurement.
AI agent trained on your docs
Upload FAQs, policies, product notes, and past emails. The agent answers with citations and safe escalation.
Website chat widget
Drop-in widget routes messages to your agent and logs every interaction.
Outlook email support
Microsoft Graph integration stub with secure OAuth flow endpoints on the server.
Analytics
Tickets handled, accuracy estimate, escalations, and channel breakdown.
Admin-only bank details
Encrypted at rest, never exposed to clients. Invoices generated server-side as PDFs.
Basic — £3600/year
Website chat • Basic training • Monthly analytics
Pro — £6000/year
Chat + Outlook • Weekly analytics • Custom workflows
Elite — £9600/year
All channels • Priority training • Brand voice